altSRD

OUR METHODOLOGY

DISCOVERY

A high-level analysis of current remote desktop related products, licenses, servers, users and support.

DISCOVERY

Information is gathered through workshops, one-to-ones and tools. Captured information is shared back with customers to help discuss next steps

VISION

Discussions with the client to agree priorities and areas of focus based on the risks and goals highlighted during the discovery.

VISION

altSRD experts will explore the solution roadmap, with high level success criteria and how we can jointly achieve these.

REQUIREMENTS GATHERING

Deep dive into the current state and exploring business, security, and technical requirements.

REQUIREMENTS GATHERING

Explore the "Art of the Possible", with a comprehensive review that examines what your organisation and departments need for a complete solution.

SOLUTION DESIGN & ROADMAP

Providing the technological and business roadmap for the desired solution

SOLUTION DESIGN & ROADMAP

Our solution design will address all the necessary requirements with sufficient resourcing and planning for a successful deployment.

IMPLEMENT

Controlled rollout, together with configuration, user testing and final deployment

IMPLEMENT

Our structured implementation will fulfill all project deliverables, together with continuous quality control and remediation to achieve the success criteria.

HANDOVER

Documentation handover, including support options with AltSRD experts and vendor backed assistance. 

HANDOVER

A complete handover will enable your IT team to review the new solution, as well as guide you with supporting end users. For issues requring further assistance, altSRD also describes how to access our dedicated Service Desk.

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